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Bazebo Shipping Solutions

A-Z of Bazebo’s Shopping and Shipping Solution

Bazebo.com is offering a wide range of services, allowing customers to enjoy the best online shopping experience:

  • Courier Label Image
  • Package Storage
  • Shipping Insurance
  • Package Consolidation
  • Package Optimization Service
  • Content Inspection
  • Enjoy the benefits of our reliable service:
  • Access to top online stores, even those that don’t ship internationally
  • Competitive shipping rates to your doorstep in standard 3-7 days
  • Package consolidation to reduce shipping fees even more
  • Package optimization to reduce volume and save on fees
  • 10 days of free package storage at our logistics centre in Kampala
  • 7 days of free package storage at our receiving partner logistics centres around the world.
  • Free shipping insurance

Courier Label Image

 

Using this service customers can see the labels attached to their packages upon receipt at our warehouse, giving them yet another option for identifying their packages. 

Service is free to all customers.

Courier label images are available for each package listed. Images will be displayed after clicking the "See Package Label" icon.

* Note that Bazebo.com is under no obligation to provide this service for each and every package. 

Courier labels may not be presented for packages of unusual weigh or measurement, or for any other reason, to the discretion of the company. 

Package Storage 

We provide cost-free storage of packages for 10 days following receipt of the package at our logistics center in Kampala.  Starting on the 11th day following receipt, any package not picked up after customer notification will be charged storage fees.

The storage fee is calculated as follows:

The number of storage days X $5.

Free Shipping Insurance

Bazebo.com insures your packages for the duration of the shipping process, right up to their delivery at your doorstep. 

We insure the total value of the transaction, consisting of the value of the merchandize packed and of the cost of shipping to your destination.

Insurance covers physical damage caused to your package during shipping.

Are there non-insurable items?

The insurance policy does not cover the following items:

  • Antiques
  • Second-hand and renovated items
  • Frozen goods
  • Arms and ammunition
  • Porcelain, ceramics and glassware
  • Works of art
  • Items containing liquids of any kind

Package Consolidation

Package consolidation allows you to shop with several retailers or make several purchases with a single retailer at different times, and then put all of your items (once they are received at our logistics center) into a single package. This service also applies to a single order split by the retailer.

What do you get? One package optimally packed and shipped at a competitive rate, rather than several packages shipped separately and paying multiple shipping fees.

To consolidate packages, you should go to the your account and select "Consolidate" at the top of the page or in the area where package details appear, and then select the packages you wish to consolidate from among the available packages.

You should only confirm consolidation after having reviewed all data displayed.

Once package consolidation is complete, our partner logistics center is issued with a consolidation task. All packages for consolidation are opened, examined, and re-packed (in their original packages) into a single new package, to be delivered at your doorstep.

Terms of service:

Package consolidation is only available for packages open for payment (Each package will be available for consolidation only after you add  its content and value).

Package consolidation can be requested up to 7 days counting from the receipt of the first package at our logistics center, without charging you storage fees.

Package consolidation removes any storage fees. If package consolidation was not performed within 7 days of receipt of the first package, your account will be charged for storage fees, starting on the 8th day.

Once a package consolidation request is issued, the consolidated package cannot be consolidated with other packages.

Attention! When consolidating packages you must take into account the final destination taxes. Consolidating packages that are individually exempt from tax could raise the total sum of the invoice to a taxable level. In this case, customers will be charged these taxes.

You are responsible for checking this issue prior to issuing a package consolidation request.

Splitting a consolidated package will be charged $5 per package. To request consolidation splitting, please contact us

Package Optimization Service

  • Our Package optimization service allows customers to decrease the volume of their packages, thereby lowering their shipping costs.
  • Optimization is only available for items sent by the retailer with a separate shipping package, in addition to their original packages.
  • During the optimization of the package, all original packing materials are maintained (to provide the best protection to your merchandise).
  • When optimizing a package, we place your items in its original package in the shipping package most compatible with its measurements.
  • Should an optimization not be possible, you will be notified within 24 hours.
  • Optimization does not lower the physical weight of your package, but rather its volume.

Once Optimization is done, a payment request will be sent to your email address. You should arrange payment for your package within the 7-day free storage period (counting from the day in which the original package is received at the warehouse).

Optimization fee is $5 per package.

To issue an optimization request please go to the section under My Account and select the optimization option for the relevant package.

Content Inspection

Content inspection gives customers a more precise picture of their shipment:  they can identify packages sent by retailers, as well as receive data on item models and sizes.

When inspecting package contents we open the package, inspect its contents and register each item contained.

  • After inspection, we will repack the package using the original packaging materials.

To issue an inspection request please go to the section under My Account and select the Content option for the relevant package.

Once an inspection concludes, a payment request will be sent to your email address. You should arrange payment for your package within the 7-day free storage period (counting from the day in which the original package is received at the warehouse).

Content inspection fee is $5 per package.

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