Bazebo.com is offering a wide range of services, allowing customers to enjoy the best online shopping experience:
Using this service customers can see the labels attached to their packages upon receipt at our warehouse, giving them yet another option for identifying their packages.
Service is free to all customers.
Courier label images are available for each package listed. Images will be displayed after clicking the "See Package Label" icon.
* Note that Bazebo.com is under no obligation to provide this service for each and every package.
Courier labels may not be presented for packages of unusual weigh or measurement, or for any other reason, to the discretion of the company.
We provide cost-free storage of packages for 10 days following receipt of the package at our logistics center in Kampala. Starting on the 11th day following receipt, any package not picked up after customer notification will be charged storage fees.
The storage fee is calculated as follows:
The number of storage days X $5.
Bazebo.com insures your packages for the duration of the shipping process, right up to their delivery at your doorstep.
We insure the total value of the transaction, consisting of the value of the merchandize packed and of the cost of shipping to your destination.
Are there non-insurable items?
The insurance policy does not cover the following items:
Package consolidation allows you to shop with several retailers or make several purchases with a single retailer at different times, and then put all of your items (once they are received at our logistics center) into a single package. This service also applies to a single order split by the retailer.
What do you get? One package optimally packed and shipped at a competitive rate, rather than several packages shipped separately and paying multiple shipping fees.
To consolidate packages, you should go to the your account and select "Consolidate" at the top of the page or in the area where package details appear, and then select the packages you wish to consolidate from among the available packages.
You should only confirm consolidation after having reviewed all data displayed.
Once package consolidation is complete, our partner logistics center is issued with a consolidation task. All packages for consolidation are opened, examined, and re-packed (in their original packages) into a single new package, to be delivered at your doorstep.
Package consolidation is only available for packages open for payment (Each package will be available for consolidation only after you add its content and value).
Package consolidation can be requested up to 7 days counting from the receipt of the first package at our logistics center, without charging you storage fees.
Package consolidation removes any storage fees. If package consolidation was not performed within 7 days of receipt of the first package, your account will be charged for storage fees, starting on the 8th day.
Once a package consolidation request is issued, the consolidated package cannot be consolidated with other packages.
Attention! When consolidating packages you must take into account the final destination taxes. Consolidating packages that are individually exempt from tax could raise the total sum of the invoice to a taxable level. In this case, customers will be charged these taxes.
You are responsible for checking this issue prior to issuing a package consolidation request.
Splitting a consolidated package will be charged $5 per package. To request consolidation splitting, please contact us
Once Optimization is done, a payment request will be sent to your email address. You should arrange payment for your package within the 7-day free storage period (counting from the day in which the original package is received at the warehouse).
To issue an optimization request please go to the section under My Account and select the optimization option for the relevant package.
Content inspection gives customers a more precise picture of their shipment: they can identify packages sent by retailers, as well as receive data on item models and sizes.
When inspecting package contents we open the package, inspect its contents and register each item contained.
To issue an inspection request please go to the section under My Account and select the Content option for the relevant package.
Once an inspection concludes, a payment request will be sent to your email address. You should arrange payment for your package within the 7-day free storage period (counting from the day in which the original package is received at the warehouse).